Holiday rental / Gîte in Dordogne
General Terms & Legal Notice
GTC
RULES, Rates, Cancellations & refunds
****Duration of stay****
The rental agreement is concluded for a fixed term.
The tenant undertakes to arrive on the date and time stated on the contract.
The tenant undertakes to vacate the premises on the departure date and time stated on the contract. Under no circumstances may they claim any right to remain on the premises at the end of the stay. If the schedule is not respected, the owners will deduct from the security deposit an amount equivalent to the value of a ½ day of rental
****Contractual commitment****
The reservation becomes final as soon as the tenant has sent the owners, on the dates indicated, a signed copy of the contract and the balance due. A second copy is to be kept by the tenant.
The rental agreement concluded between the parties to the contract may in no circumstances benefit, even partially, third parties, natural or legal persons, except with the owners' written consent. Any breach of this last paragraph may result in the immediate termination of the rental at the tenant's fault, the rental proceeds remaining permanently acquired by the owner.
****Cancellation****
Cancellation by email will be valid only after acknowledgment of receipt of the email and confirmation by email from the owners.
- Cancellation before arrival on the premises: deposits are non-refundable.
The balance remains due to the owners if cancellation occurs less than 5 weeks before the scheduled arrival date.
- If the tenant does not make contact within 24 hours of the arrival date stated on the contract or has failed to inform the owners of a change of arrival date, the contract will become null and the owners may make use of their gîtes. Amounts paid remain acquired by the owners; no refund will be made.
- If the stay is shortened, amounts paid remain acquired by the owners. No refund will be made.
Cancellation by the owners: the owners undertake to refund the tenant all sums received.
****Payment of the balance due and resolutory clause****
The balance due must be paid no later than 60 days before the scheduled start date of the stay. It is expressly agreed that failing payment of the balance due on the date mentioned in the contract, this rental will be terminated automatically and the owners may make use of their gîtes. Amounts already paid will not be refunded.
****Inventory report****
The inventory report and the entry inventory of the gîtes must be checked by the tenant on arrival. No subsequent complaints will be accepted. Cleaning of the premises during the stay is the tenant's responsibility.
****Security deposit or bond****
A security deposit is specified in the contract and must be handed to the owners by cheque no later than
60 days before the scheduled start date of the stay. The cheque will be returned or torn up with photographic evidence according to the tenant's wishes, 10 days after the end of the stay.
The cheque will only be cashed in the event of damage noted during the exit inventory by the owners and the cost of repairs will be deducted. If the amount of such damage exceeds the amount of the deposit, an invoice will then be issued to the tenant by a bailiff’s report and/or confirmed specialists. The tenant will then be liable for the invoice amount.
If the damage occurs during the stay and the repair cost is less than the deposit amount, it must be paid on the spot.
****Use of the premises****
The tenant must respect the tranquillity and peaceful use of the premises, without causing abnormal disturbances to the neighbourhood. «Big parties» are not accepted.
The tenant must act so as to preserve the integrity of the rented accommodation in all circumstances.
The use of the premises and associated services is exclusively reserved for the persons named in the contract.
The tenant must refrain from throwing into sinks, washbasins, bathtubs or toilets any object likely to block the pipes, failing which they will be liable for the costs incurred to restore these fittings.
As the holiday cottages are not connected to the mains sewer, bleach must not be used for cleaning; only white vinegar and/or disinfectant products compatible with septic tanks may be used.
We practice selective waste sorting and composting.
****Tobacco****
Smoking is strictly prohibited inside the cottages.
****Capacity of the premises****
The rental agreement is made for a maximum capacity of 28 people (adults, children and babies included). If the number of tenants exceeds the accommodation capacity, the owners will refuse the additional persons. The owners may also cancel the contract and the sums paid will be retained.
****Animals****
Animals are not accepted. If the tenant brings an animal, they must either place it in a kennel.
The owners are entitled to terminate the contract in the event of non-compliance with this clause.
****Swimming pool, access to the Vézère, games****
The swimming pool is accessible from the 1er weekend in May until the last weekend in September, subject to weather conditions.
Children are under the exclusive responsibility of their parents. The owners cannot under any circumstances be held liable for any accident, including for adults.
****Speed limit****
Due to the proximity of the houses, it is mandatory to drive at walking pace on the access road to the gîtes and the car park.
Children are under the exclusive responsibility of their parents.
****Provision and equipment, goods and services****
The owners cannot be held liable in the event of equipment failure, interruption of public services (electricity, water), or adverse weather.
****Insurance****
The tenant is responsible for all damage caused by them. They must hold a certificate of insurance including holiday/vacation cover. The owners are entitled to request a copy of this insurance.
The owners cannot be held liable for any injury, loss or damage caused to persons and/or personal property. Use of the accommodation, parking, swimming pool and other facilities is entirely at your own risk.
****Domicile for legal notices****
For the performance of the obligations referred to in the rental agreement, the parties agree that the competent court is that of the district in which the rented premises are located.
GTC
Online payments
Online payments via this site are not yet available.
Legal notice
Person responsible for publication: SAS LE FOUR A SEL
Telephone:+33 7 69 86 22 97.
DATA PROTECTION
Any user who has provided directly or indirectly nominative information has a right of access and rectification in accordance with Law No. 78‑17 of 6/01/78 (Data Protection) with the site administrator.
Hyperlinks
External sites to LE FOUR A SEL that contain a hyperlink to this site are not under the control of LE FOUR A SEL, which therefore declines all responsibility for their content. The user alone is responsible for their use.
LIABILITY
By accessing this site, you are informed that the use of the Internet requires compliance with a body of legislation notably relating to copyright and the Data Protection Act. LE FOUR A SEL cannot be held liable for errors or omissions, the publisher also reserving the right to modify and update the site’s data at any time.
COPYRIGHT
Pursuant to the French Intellectual Property Code, reproduction for purposes other than private use, sale, distribution, publication, adaptation or communication, partial or complete, of the data (layout, site arrangement, photos, texts and illustrations protected by copyright) is strictly subject to the prior written authorisation of the rights holders mentioned above.
DATA PROTECTION
Any user who has submitted directly or indirectly personally identifiable information has a right of access and rectification in accordance with Law No. 78-17 of 6/01/78 (Data Protection) with the site administrator.
PERSONAL DATA PROTECTION
Identity of the data controller
The Site is published by the operating company whose contact details are above.
Access to the website and the use of its content are carried out within the framework of the terms of use described below.
Nature of personal data
«Personal data» is understood to mean any personal information you may share with the operating company that can enable it, directly or indirectly, to identify you as a natural person, for example during a website visit, an information request, a room booking and other services.
Personal data collected
You may be asked to provide your personal data when you browse the operating company’s website.
Whether the information requested is mandatory or optional is indicated to you during collection by an asterisk «*». Information marked with an asterisk is mandatory because it is essential for processing your various requests. Other information is intended to help us get to know you better and to improve the services offered to you. They are therefore optional.
The operating company collects and processes in particular your surname, first name, email address, billing address, telephone number, IP address, connection data and browsing data, your preferences and interests (non-smoking room, preferred room, type of stay…), your online reviews.
When are your personal data collected?
- You browse the website (IP address and Cookies) and view products or services;
- You provide the operating company with your observations/comments in certain sections, via questionnaires or contact forms, the operating company's official social media page;
- You send the operating company an electronic message;
- You subscribe to the newsletter mailing list;
- You share a page or an offer by sending an email or via a social network;
- You respond to a satisfaction survey;
- You make a request for a quote.
Data storage
The information collected is stored in our various reservation systems on secure, SSL‑certified databases.
This database includes: the guests' names, their addresses, telephone numbers, job titles, company names and their credit card details. We may also record other information such as your preferences regarding room, meals, drinks and other services as well as your stay history at our establishment.
Purpose of data collection by the operating company
Through the website, the operating company collects the data about you that is strictly necessary for the following purposes:
- In order to handle your information and reservation requests, as well as any loyalty programme;
- To improve and personalise the operating company's services in order to facilitate your navigation on the website;
- To manage and monitor the entire customer relationship;
- Manage subscription to the operating company's news and promotional offers (newsletter);
- To handle all your access requests in accordance with applicable law;
- Manage unpaid invoices and litigation;
- Manage applications for job offers from the operating company that have caught your attention, or any unsolicited application;
- Measuring quality and satisfaction.
If mandatory information is not provided, your request cannot be processed.
Commitments of the operating company regarding the protection of personal data
Transparency and purpose:
No personal data is or will be collected without your knowledge. Whether information requested by the operating company on the website is optional or mandatory will be indicated in advance by the presence of the «*» asterisk. The operating company collects and processes your personal data only for the purposes described in these Legal Notices.
Proportionality and relevance:
The operating company collects and processes only the personal data necessary for proper handling of your request or for personalising the services offered to you.
Data retention period:
The operating company retains your personal data only for the period necessary for their processing in accordance with what is provided by applicable law.
Security and privacy:
The operating company undertakes to take the necessary measures to ensure the confidentiality of data and not to disclose it to unauthorised third parties.
We may be required to transmit your personal information to local authorities, if required by law or as part of an investigation and in accordance with local regulations.
Like most websites, certain information is automatically recorded via a protocol. This information includes protocol addresses (IP address), type of browser used, internet service provider, referring and exit pages, operating system, date, time and clickstream data.
Cookies do not record the information provided by users during an online booking or when registering a customer account. Cookies identify your browser rather than you personally and cannot by themselves reveal your identity.
Respecting your rights:
You are informed of your rights to query, access, rectification and objection for legitimate reasons as well as your right to opt out of direct marketing in accordance with the provisions of Law No. 78-17 of 6 January 1978.
Rights of access, rectification and objection:
In accordance with Law No. 78-17 of 6 January 1978, relating to Data Processing, Files and Civil Liberties, you have, on simple written request, a right of access to and rectification of information concerning you.
You may also, for legitimate reasons, object to the processing of data concerning you.
To exercise any of these rights and obtain communication of the information concerning you, simply contact the operating company whose contact details are available at the beginning of these Legal Notices.
COOKIES
When browsing the website, certain information relating to the navigation of your device may be recorded in files called «Cookies» installed on your device, subject to the choices you have expressed regarding cookies and which you can change at any time.
A cookie is a small text file saved in a dedicated area of your device's hard drive when consulting an online service using your web browser. It allows its issuer to identify the device in which it is stored for the duration of the cookie's validity or storage period.
The cookies issued by the operating company are used for the purposes described below, for the duration of the relevant cookie's validity, subject to your choices arising from the settings of the web browser you used when visiting the website and which you can change at any time.
Cookies from partner companies (third-party cookies) may be placed on your computer via pages of the website
Only the issuer of a cookie can read or modify the information contained in it.
Different types of cookies are used on the website; they have different purposes. Some are necessary for your use of the website.
Analytical cookies
These are the cookies that allow the operating company:
- to generate statistics and the various elements comprising the website (sections and visited content, user journeys) in order to improve the browsing experience offered;
- to count the total number of advertisements displayed by them on their advertising spaces, to identify these advertisements, their number of impressions, the number of clicks and navigation information.
Example of analytical cookies
- _ga Analytics: recording browsing data
- __utm Analytics: recording browsing data
- _gac Campaign: recording browsing data from advertising campaigns
Cookies and social network plug-ins (social buttons)
The operating company may include on the website tools to share content with other people or to notify those people of your viewing or opinion regarding content on our site. This is notably the case for «Share» and «Like» buttons from social networks such as Facebook, Twitter, etc.
The operating company has no control over the process used by social networks to collect information.
- Facebook Connect: login using your Facebook account
- Facebook Social Graph: share the page on Facebook
- Pinterest: share the page on Pinterest
- LinkedIn: share the page on LinkedIn
- Instagram: share the page on Instagram
Cookies and device identifiers for the purpose of securing transactions
We inform you that when you place an order, the operating company, or its service providers acting on its behalf, may place cookies or collect information relating to your device, in particular the information (technical security attributes) necessary to recognise equipment (computer, tablet or mobile phone) in order to allow the identification of your device for the purpose of securing transactions in your interest.
Advertising cookies
Advertising content (graphics, animations, videos, etc.) displayed in the operating company's advertising spaces may contain cookies issued by third parties which can, during the validity period of the cookies, count clicks but also offer you adverts most suited to your browsing behaviour, interests and preferences.
Refusing advertising cookies has no impact on the use of the site and will not stop advertising on the site or on the internet. It will only result in adverts being shown that do not take your interests or preferences into account.
These cookies depend mainly on advertising networks. We cannot list them exhaustively:
- AdWords: purchase of sponsored keywords displayed on Google
- Facebook Custom Audience
- targeted advertising: recording of browsing history
Advertising targeting
The site may contain cookies set by third parties (agencies and advertising tools) and may allow them, for the duration of validity of such cookies, to collect browsing data relating to devices connecting to our sites, and also to offer you advertising content that may correspond to your previous browsing on the site.
Under no circumstances does the collection of this data allow these providers to identify you personally. Your first name, last name, username, postal address, email address and password are never disclosed to third parties without your prior and explicit consent.
Your choices regarding cookies
You have several options to manage cookies. Any settings you make may affect your internet browsing and your access to certain services that require the use of cookies.
The options offered by your browser software
You can customise your web browser (Google Chrome, Internet Explorer, Mozilla Firefox etc.) so that cookies are either saved on your device or rejected.
Refusing cookies
If you refuse the storage of cookies, some features, such as identification / logging into your personal space, the personalisation of your browsing (selection of a favourite language for example) will no longer be available.
The operating company declines all responsibility for consequences related to the degraded functioning of its services and features due to the refusal of the cookie.
How to exercise your choices, depending on the browser you use?
For the management of cookies and your choices, the configuration of each browser is different. It is described in your browser's help menu which will tell you how to change your cookie preferences.
For Internet Explorer™:
https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
or
In Internet Explorer, click the Tools button, then Internet Options. Under the General tab, under Browsing history, click Settings. Click the View files button. Click the Name column header to sort all files alphabetically, then scroll through the list until you see files beginning with the prefix «Cookie» (all cookies have this prefix and usually contain the name of the website that created the cookie). Select the cookie or cookies containing the name of the operating company and delete them. Close the window containing the list of files, then click OK twice to return to Internet Explorer.
For Safari™:
https://support.apple.com/?path=Safari/3.0/fr/9277.html
Or
In your browser, choose the Edit menu > Preferences. Click Security. Click Show Cookies. Select the cookies that contain the operator company's name and click Remove or Remove All. After deleting the cookies, click Done.
For Chrome™:
https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
Or
Open Google Chrome. In the browser toolbar, click More. Hover over More tools, then click Clear browsing data. In the “Clear browsing data” window, tick Cookies and other site or plugin data and Cached images and files. Use the menu at the top to select the amount of data you want to remove. Select All time to delete everything. Click Clear browsing data.
For Firefox™:
https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
Or
Go to the browser's «Tools» tab then select the «Options» menu. In the window that appears, choose «Privacy» and click «remove individual cookies». Find the files that contain the operator company's name. Select them and delete them.
For more information about cookies
The operator company invites you to consult the CNIL website at the following address: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
Submitting a complaint to the Consumer Ombudsman
In accordance with Articles L. 616-1 and R. 111-1 6° of the Consumer Code, the customer has the right to refer, free of charge, to the Tourism and Travel Ombudsman, whose contact details are currently as follows:
Médiateur Tourisme Voyage,
MTV Mediation Tourism Travel
PO Box 80 303
75823 Paris Cedex 17
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128, rue de la Boétie
75008 PARIS
Host:
OVH – 2 rue Kellermann BP 80157
59100 Roubaix
Telephone: 1007
Holiday cottages «Le Four à Sel»
Le Port D’Aubas, 24290 Aubas
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legal notice | T&Cs